Substance was built on a simple observation — most recruiters talk well and deliver poorly. Fifteen years of watching that pattern, from both sides of the hiring table, was enough.
Substance was founded by Deema Yanni Ma'at — an elite recruiter who has spent over 15 years inside the rooms where hiring decisions are made, and the ones where they fall apart.
She has billed as a top-performing agency recruiter across Morgan McKinley, Hays, and Reed — winning Top Billing Recruiter across APAC and EMEA for over a decade.
Former LinkedIn - She has led the APAC and MEA talent acquisition at scale inside Booking.com and MBCC / BASF Chemical — managing regional teams, building hiring infrastructure, and living with the consequences of every mandate she owned.
She holds an MBA from Trinity College Dublin and CIPD Level 7 in HR — not because the certificates matter, but because she has always taken this work seriously enough to understand it from every angle.
That is the person handling your search. Not a junior. Not a bot. Not an account manager passing your brief down a chain.
The name Substance came from a conversation — not a boardroom, not a branding agency. Deema and her partner were talking about the quality gap in recruitment across different markets. He was searching for the right word to describe what was missing in so many recruiters. She said it before she even thought about it: Substance.
He stopped. "Yes. That's exactly it."
Not technical skill. Not charm. Not volume of activity. But Depth. The kind that comes from actually knowing what a good hire looks like, what a failing search feels like, and what it costs a business to get it wrong.
That is what was missing. That is what this firm is built to deliver.
Most recruitment models are built to show progress — more CVs, more interviews, more updates. That works when hiring is low-risk. When roles matter, it creates noise.
Substance operates on a different constraint: if something doesn't move the decision forward, we remove it.
We don't send candidates just to keep things moving. We don't rely on junior layers or automation to screen. We don't expand shortlists to create the appearance of optionality. We don't push interviews when the brief isn't stable.
These aren't efficiency choices. They are risk controls.
The biggest difference usually shows up in what we don’t do — who we don’t send, when we recommend pausing, when we say “this won’t land” before you find out the hard way.
Good judgment rarely looks impressive in the moment. It just prevents expensive mistakes later.
Every recruiter at Substance has delivered inside agency environments, owned hiring outcomes in-house, and worked under real headcount pressure, budget constraints, and delivery expectations.
We know what internal trade-offs look like. We know hiring politics. We know the cost of getting it wrong — not theoretically, but from having lived it.
That context shapes every recommendation we make. It is why we push back when we need to. Why we are direct when the market is not what you think it is. And why we will tell you early when a search is set up to fail.
You give up: Volume shortlists. Constant progress updates. Optional candidates kept in the pipeline to preserve the feeling of momentum.
You gain: Clearer comparisons. Fewer interviews overall. Faster commitment at the end. Less backtracking after an offer.
This model is not designed to feel busy. It is designed to hold up under scrutiny.
We don’t just talk the talk – we walk the walk.
If we say we are on it, we mean it. If we cannot do it, we will tell you before you find out another way.
We are not measured by how many CVs we send or how many calls we make. We are measured by whether the right person gets hired.
Telling a hiring leader what they want to hear is easy. Telling them what they need to hear takes conviction. We choose conviction.
We run a limited number of searches at any time. This is a deliberate choice, not a limitation. It is the only way to stay genuinely close to every mandate we take.
We treat every candidate and client as a person with something real at stake — not a number in a pipeline or a fee waiting to happen.
Most searches fail before they start. The brief was never clear. We fix that first — before a single name is approached.
Every candidate is assessed by a senior recruiter. Not scored by software. Not passed through a junior. If they don’t clear the bar, you won’t see them
No handoffs. No mid-search account managers. One recruiter. Brief to offer. Direct accountability throughout.
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